How to connect Office 365 Calendar to sync appointments?

1. Navigate to your Appointible account:

Click "Addons" in the left side panel.

Note 1: only the service providers in Appointible can connect to an external calendar. A single service provider can connect to multiple external calendars.

Note 2: If you do not have administrative rights, open "Profile picture -> My profile -> Calendar Sync" and manage external calendar connections from there.

2. Click on "Configure" in the "Calendar Sync" panel:

3. Click "Connect" next to "Microsoft Calendar":

4. Select your account:

5. Accept the permissions:

6. Lastly, select the sync options:

1. First, select the desired calendar if multiple calendars are available in your Microsoft Account.

2. Then select if you want to sync events to your selected calendar from Appointible:

   1. Check "Appointment events" if you want all future appointments assigned to you to be synced to Microsoft Calendar.

   2. Check "Busy time events" if you want your future busy time events to sync with your Microsoft Calendar.

If you are not sure, you can change these settings later. The Microsoft Calendar sync will start after you click the "Start Sync" button.

Google Calendar Sync Status:

After Microsoft Calendar is connected, you will see the current sync status and available actions:

1. The Edit button to update your sync preferences.

2. The Reconnect button is visible only if your Microsoft Calendar connection is having problems and you are required to reconnect.

3. The Disconnect button to remove Microsoft Calendar Sync from your account.

Sync Events from Microsoft Calendar:

Initially, the events from Microsoft Calendar for the past two months and up to two years ahead of the current date will be synced to your Appointible account. This can take 1-10 minutes after you first connect your Microsoft Calendar.

Later new events and updates are synced automatically on autopilot in 10-20 seconds. 

Updates in Microsoft Calendar to appointments:

1. You can reschedule an appointment to another date and time using Microsoft Calendar.

2. You can add additional notes to appointments using Microsoft Calendar. The Description field is synced with the appointment's Summary field.

3. You can't cancel an appointment in Microsoft Calendar.

4. You can delete an appointment from Microsoft Calendar. If removed, it will be automatically removed only from your Appointible calendar.

Sync Events to Microsoft Calendar:

If you select to sync appointment events in your Microsoft Calendar Sync settings, all future appointments assigned to you will be synced to Microsoft Calendar. Your Microsoft Calendar will receive updates in seconds after an appointment is updated or canceled.

If an appointment is deleted or assigned to another service provider in Appointible, it will also be removed from your Microsoft Calendar.

The same logic applies to the busy time events created in Appointible. Ensure the Busy Time events sync is enabled in your Microsoft Calendar sync settings. Your Microsoft Calendar will receive updates in seconds if a busy time event is updated or removed.